Travel Agent Training 2008
Thursday 23 October, repeated on Friday 24 October
A FREE one-day introduction to cruising designed to bring travel agents up to date on everything they need to know about this exciting growth area. The training programme will also provide valuable tips on how to maximise cruise sales profits.
A morning training session of presentations by four regional cruise experts:
Ella Bee, Marketing Director, Pacific Asia Operations, Costa Crociere SpA
Boris Chen, Sales Manager, MSC Cruises Asia Company Limited
Michael Goh, Senior Vice President, Sales, Star Cruises
Kelvin Tan, Business Development, Asia Pacific, Royal Caribbean Cruises (Asia) Pte Limited
This training will focus on improving agents understanding of the cruise industry providing them with the enthusiasm and knowledge to tap into this lucrative market. The training session will be conducted in Chinese with English simultaneous translation.
These industry experts will cover topics, such as:
- General introduction to cruising
- How guests can enjoy their cruise to the full
- Benefits of selling cruises
- Destinations and itineraries
- Incentive cruises
- Fly/cruise packages
- Understanding the Asian cruises
- Family cruises
After the training there will be a series of detailed product presentations that will provide first hand knowledge of the major cruise products in the Asian market, plus the various destinations, itineraries and shorex opportunities available to the customer.
Travel Agent Training Day Morning Travel agent training by leading industry experts – part 1 Lunch Afternoon Product presentations by cruise lines and destinations, including Costa Crociere SpA, Royal Caribbean Cruises (Asia) Ltd, MSC Cruises Asia Co Ltd, Crystal Cruises and Star Cruises |